Social Initiatives
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- Initiatives towards ESG
- Social Initiatives
- OJR's Approach to ESG
- Initiatives towards Climate Change
- Environmental Initiatives
- Social Initiatives
- Governance Initiatives
- Sustainable Finance
- Communication with Stakeholders
- Investor Relations
- Connections with Tenants and Business Partners
- Engagements with the Community
- Relationship with Employees
Communication with Stakeholders
OJR is committed to contributing to forming a sustainable society through dialogues during business activities with various stakeholders, such as unitholders, tenants, financial institutions, local communities, supply chains, and employees.
Investor Relations
Proactive IR activities
We place importance on dialogue with stakeholders and strives to deepen their understanding of OJR through timely and appropriate information disclosure. At the same time, we work on a daily basis by sincerely accepting the expectations and needs of stakeholders.
IR activities for investors include active dialogue with institutional investors in Japan and overseas institutional investors in Europe, North America, Asia and other regions through a variety of methods, including visits, telephone conferences, and web conferences.
We are also working on property information for institutional investors.
As for activities for individual investors, we focus on creating engagement opportunities by participating in on-the-spot briefing events, online seminars, and on-demand distribution of seminar videos.
◆IR activities during the latest years
From fiscal period 38 to 39 20/4/2021~19/4/2022 |
From fiscal period 40 to 41 20/4/2022~18/4/2023 |
Fiscal period 42 19/4/2023~19/10/2023 (For reference) |
|
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Financial results briefing | 2 | 2 | 1 |
Investor meetings | 248 | 227 | 100 |
Events for individual investors | 4 | 5 | 2 |
(Among those, online events) | (3) | (4) | (1) |
Property tours for institutional investors | 0 | 6 | 0 |
Connections with Tenants and Business Partners
Enacting ESG Policy regarding procurement and other transactions
ORIX Asset Management Corporation, ORIX JREIT’s asset management company, aims to create a sustainable society, as stipulated in the ESG Policy, through its asset management. To this end, "ESG Guidelines for Procurement and Other Transactions" was established to rigorously ensure that property managers and other business partners take into account the environment and business norms during Procurement and other transactions.
OJR also at times will enter in property management agreements with property managers to include clauses regarding ESG.
Ensuring ESG related measures from our business partners
OJR assesses the following ESG related measures on business partners related to outsourcing contracts in addition to evaluating management capability and service quality, OJR will conduct this assessment upon each contract followed by once every year.
Measures on environmental issues (E) | ・Awareness of energy conservation and reduction of environmental load, including reduction of energy consumption and waste |
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・Priority on environment- and health-friendly products and service procurement | |
・Formulation of policies and establishment of systems for environmental friendliness and energy conservation | |
Measures on social issues (S) | ・Respect for basic human rights |
・Consideration of occupational health and safety in workplaces | |
・Elimination of human rights violations, including unfair discrimination, forced labor and child labor | |
Measures on governance (G) | ・Compliance with all laws and regulations and internal company rules |
・Conduct with a strong sense of ethics |
Achievement of “WELL Health-Safety Rating”
We have achieved “Well Health-Safety Rating” for the office/retail sections of “Hamamatsu Act Tower.”
The WELL Health-Safety Rating, which was launched in June 2020 by IWBI that is the certification management organization of WELL, is a rating to help organizations prepare their spaces for pandemics like COVID-19. The rating, which is divided into evaluation criteria such as “Cleaning and Sanitization Procedures” and “Air and Water Quality Management”, evaluates real estate management based on third-party evaluation and global standards with consideration toward the health and safety of staff and individuals who use the facilities.
Acquisition of “Certification for Comprehensive Assessment System for Built Environment Efficiency (‘CASBEE’) for Wellness Office”
We acquired “Certification for Comprehensive Assessment System for Built Environment Efficiency (‘CASBEE’) for Wellness Office” for following properties we own.
Property | Certification |
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Round-Cross Roppongi | ★★★ |
SHINYOKOHAMA SQUARE BUILDING | ★★★★★ |
Pursuit of tenant comfort and safety
Nagoya Itochu Building:Example of seismic retrofitting | |
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Before renovation | After renovation |
By covering the existing exterior with a glass curtain wall, we modernized the image of the building. Because it was a building that was designed and constructed under the old earthquake resistance standards, upon acquiring certification under the Act on Promotion of Seismic Retrofitting of Buildings, we completed seismic retrofitting.
Round-Cross Tamachi:Example of renovations to first floor Common area and bathrooms on each floor | |
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Before renovation | After renovation |
Initiatives to improve tenant satisfaction
OJR commissioned an external survey company to conduct a tenant satisfaction survey to ensure that we are managing properties with the aim of improving tenant satisfaction which is one of our identified materiality.
Tenant satisfaction Trend
Survey summary
Targets | |
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2022 | Approx. 1,010 tenant companies in 99 properties of offices, retail facilities, residential properties and hotels and others located in Japan |
2021 | Approx. 670 tenant companies in 55 office properties located in Japan |
2020 | Approx. 600 tenant companies in 53 office properties located in Japan |
2019 | Approx. 600 tenant companies in 52 office properties located in Japan |
2018 | Approx. 190 tenant companies in 27 office properties located in 6 Central Tokyo Wards |
- Tenant satisfaction is the percentage of tenants stated that they are satisfied on overall satisfaction.
OJR shares this survey results with property managers(PM) and building managers(BM) to drive service improvements.
Engagements with the Community
Connections with Communities
We carry out initiatives that contribute to society with the aim of coexisting with and revitalizing the communities.
Property:Hamamatsu Act Tower
We have supported the summer event, "Act de yaramaika Hamamatsu matsuri.
Property:Cross Gate
Together with the Promotion Committee of Yokohama Minato Mirai 21 Area, we played a key role in invigorating the community.
Caring for safety and health in the community
AED for use by anyone in the community were installed in commercial facilities owned by OJR, which helped to improve the safety and security of tenants and people in the community.
【Example of AED installation】
◆Install common rest space
Property:aune Kohoku
Image drawing of renovation | After renovation |
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Upon tenant replacement, we attracted a restaurant tenant with a high ability to attract customers. In order to improve the convenience of the customers, we also installed a common rest space.
◆Contributing to the Health and Comfort of Tenants and the Community
OJR has contributed to the health and comfort of its tenants and the community by installing a bicycle sharing system at its MG Ichigaya Building. This initiative also relates to OJR’s response to the issue of climate change through the reduction of CO2 emissions and other measures.
Relationship with Employees
Firstly, it is important to note OJR does not have any employees pursuant to the investment Trust Law as J-REITs are prohibited from having employees. Therefore, OJR's authority related to asset management is fully entrusted to ORIX Asset Management Corporation.
People are the most significant asset to ORIX group including ORIX Asset Management Corporation. Based on our concept of “Keep Mixed,” we hire diverse human resources regardless of nationality, age, gender or work history, integrating their diverse values and expertise with the aim of a Fusion of Intelligence to create new value and workplaces that maximize the capabilities and expertise of our employees. Specifically, we create fulfilling workplaces by establishing a working environment that respects diverse working styles and reforming our human resource system ahead of the pack instead of just reacting to current social conventions. Moreover, we are enhancing training to offer opportunities for employees who embrace challenges and to enable employees to excel internationally. This initiative covers ORIX Asset Management Corporation, a member of ORIX group.
ORIX Group Human Capital Strategies
https://www.orix.co.jp/grp/en/pdf/sustainability/sustainability_report/SR2019_05E.pdf
Please refer to our ESG report to view details about ORIX Asset Management Corporation Human Capital Strategies
https://www.orixjreit.com/en/feature/initiatives1.html?id=ini_01_06